What you can expect from Automotive Aptitude when you book, what we expect back, and the texting program behind our confirmations. Written to be read, not skimmed past.
Automotive Aptitude · mobile car detailing · Cerritos, CA · one owner, one van · Contact
The short version
Automotive Aptitude (sole proprietor Jaycen Smith, Cerritos, CA) provides mobile car detailing, interior and exterior detailing, paint correction and ceramic coating at your home, workplace or wherever the car is parked, across Los Angeles and Orange County. We bring the water, the power and the lighting. There is no shop and no drop-off.
Long-life coatings need a garage or covered space to cure properly; the booking page tells you when a service needs one.
Payment is due when the work is finished, by card or Apple Pay (processed by Stripe), cash or Zelle. Receipts are sent by text or email. Invoices, when issued, state their own due date.
Every coating we apply comes with a written warranty and an inspection schedule, given to you at the job. That document — not this page — states the coverage period for the product applied, what it covers, and the maintenance that keeps it valid (including using the coating-care washes it describes). Where anything here and the warranty differ, the warranty governs.
Program: Automotive Aptitude appointment and service texts. When you give us your mobile number and agree to receive texts, we send messages about your booking: appointment confirmations, a reminder the day before, an on-my-way notice with an arrival time, a note when the work is finished, receipts and payment links, one request for feedback after the job, and reminders when maintenance you asked for (such as coating care) is due. We do not send marketing blasts.
How you opt in: by entering your mobile number on our online booking form and agreeing to the consent statement beneath it, or by telling us, when booking by phone or in person, that we may text you at that number.
Message frequency varies with your bookings — typically 2 to 5 messages per appointment.
Message and data rates may apply.
To stop: reply STOP to any message and you will receive one final confirmation and nothing further. You can also call (562) 445-1457.
For help: reply HELP or call (562) 445-1457.
Carriers are not liable for delayed or undelivered messages.
How we handle your information, including your mobile number, is set out in the Privacy Policy.
We are insured and we treat every car as if it were our own. We photograph the car before we start, so pre-existing condition is documented for both of us. If something about the work is not right, tell us within three days and we will come back and make it right — that is the first remedy, and in our experience the only one ever needed. Our responsibility for any claim arising from a service is limited to the price paid for that service, except where the law does not allow that limit. We are not responsible for pre-existing damage, defects that only surface once a car is properly clean, or issues you did not tell us about before the work began.
These terms are governed by the laws of the State of California, and any dispute we cannot settle by talking is heard in the courts of Los Angeles County — small claims court stays open to you. Neither of us is responsible for delays caused by things outside our control (severe weather, road closures, supplier failures). If any part is found unenforceable, the rest still applies. We may update these terms; the current version is always at this address with its “last updated” date, and booking after a change means you accept the current version.
Questions about these terms: call or text (562) 445-1457, or use the contact form. Automotive Aptitude, Cerritos, CA.
Questions
Call or text and you get me, not a form queue. Most messages are answered the same day.